Thursday, July 24, 2008

I'm so damn pissed off!!!

Let me first say I hate Direct TV. I f^#%in' hate them. For two days we've been trying to get our satellite swapped out for a new one and two new receivers. Yesterday we were told someone would show up between 12-4pm. The guy showed up at 515pm and was rude. No satellite just the receivers, I mean what good is that?!?!?! So Christian called and complained and set up another time, for today between 10am-1pm. No one showed up!!!

We've been playing phone tag with the Supervisor of the local company. Still no one has showed up. Hello it's now after 7pm. So I call Direct TV and complained. The first woman I talked to was nice and called the other (local) Supervisor. She said if they didn't call me in 30 minutes and let us know what was going on to call back. Well I called back and I get to talk to some rude bitch. Not only did she not care but she told me "there's nothing we can do about it." I can't even begin to tell you how rude she was. I wanted to reach into the phone and strangle her.

So now our appointment for today isn't in their computers, like it never existed. The local company says they didn't have anything scheduled for today. How convenient is that?

So I guess I'm just loosing my frickin' mind!!!!!!

Okay, I'm done bitching. So for some good news. Fiona has a new accessory:


Okay I'm done.....I need to de-stress. :p

Photobucket

10 comments:

Morgan said...

If I were you I'd keep calling higher ups until a. you get the result you want or b. you get some money back! We had to do that with our home security system, I was SO not happy but we got six months free! Trust me, we deserved it but it took a lot of calling and complaining on my part! Good luck!

Croppycatter said...

that's horrible!! hope you get it resolved and get some free months out of it like Morgan said. Guess they haven't taken their customer services seminars yet...

BR@NDY said...

for the love of cable...fiona looks so fab!

debbie said...

That's horrible. Do you have to stick to direct tv or can you switch to something else?

AgilityIG said...

Ugh!!! That's awful!!!! I would NOT be a happy camper at all - make sure they make it up to you!!

Fiona looks AWESOME!!

Steph said...

hey you!

my step mother works for Directv's corporate office. Drop me an email with the details of what all went down if you want. I'd be happy to forward it on to her to see if she can make something happen. There is no reason you should be treated that way

Michelle DeLaGarza-Yepez said...

WOW, unreal. I would definately keep contacting the supervisors. but I love Fiona's new ride!
MichellesThings

Irene Tan aka Scrapperlicious said...

I'm so sorry to hear about all those crappy situations that you're in! That's definitely not the kind of attitude that we deserved!

Love the new look of Fiona!

TesaB said...

Awful!!! Hope everything gets straightened out soon! Breath!!! LOVE Fiona's new dress!!!

fritzfamily said...

From one Iowa Girl to another...direct tv sucks.