We've been playing phone tag with the Supervisor of the local company. Still no one has showed up. Hello it's now after 7pm. So I call Direct TV and complained. The first woman I talked to was nice and called the other (local) Supervisor. She said if they didn't call me in 30 minutes and let us know what was going on to call back. Well I called back and I get to talk to some rude bitch. Not only did she not care but she told me "there's nothing we can do about it." I can't even begin to tell you how rude she was. I wanted to reach into the phone and strangle her.
So now our appointment for today isn't in their computers, like it never existed. The local company says they didn't have anything scheduled for today. How convenient is that?
So I guess I'm just loosing my frickin' mind!!!!!!
Okay, I'm done bitching. So for some good news. Fiona has a new accessory:
Okay I'm done.....I need to de-stress. :p
10 comments:
If I were you I'd keep calling higher ups until a. you get the result you want or b. you get some money back! We had to do that with our home security system, I was SO not happy but we got six months free! Trust me, we deserved it but it took a lot of calling and complaining on my part! Good luck!
that's horrible!! hope you get it resolved and get some free months out of it like Morgan said. Guess they haven't taken their customer services seminars yet...
for the love of cable...fiona looks so fab!
That's horrible. Do you have to stick to direct tv or can you switch to something else?
Ugh!!! That's awful!!!! I would NOT be a happy camper at all - make sure they make it up to you!!
Fiona looks AWESOME!!
hey you!
my step mother works for Directv's corporate office. Drop me an email with the details of what all went down if you want. I'd be happy to forward it on to her to see if she can make something happen. There is no reason you should be treated that way
WOW, unreal. I would definately keep contacting the supervisors. but I love Fiona's new ride!
MichellesThings
I'm so sorry to hear about all those crappy situations that you're in! That's definitely not the kind of attitude that we deserved!
Love the new look of Fiona!
Awful!!! Hope everything gets straightened out soon! Breath!!! LOVE Fiona's new dress!!!
From one Iowa Girl to another...direct tv sucks.
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